Katarzyna Prochota

- July 8, 2017
CV Headline
I've been working with horses for more than sixteen years. During that time I was responsible for horse riding teaching in every possible level, I worked with difficult horses as well as young ones. In 2016 I worked as a volunteer on second show jumping competition which took place at the beach (Cavaliada Summer Jumping). I know horses' behaviourism and I am able to deliver basic veterinary services. Moreover, I was trained by Olimpic participant for seven years. I speak English, Polish and Spanish.
Relevant experience
- Advised owners regarding animal care and supplementary training
- Maintained a clean and sanitary work environment at all times.
- Evaluated animals to determine their temperaments, abilities and aptitude for training.
- Managed specific animal diets in consultation with a veterinarian.
- Explained exercise modifications and contraindicated movements to participants with a history of injury.
- Cultivated positive relationships with participants by interacting with them.
- Developed safe and effective exercise programmes for all members.
- Fostered reasoning and problem solving through active exploration games and activities.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Taught a range of equestrian skills in a clear, safe manner
- Brushed, bathed and conditioned animals' coats.
- Fed and exercised animals each day.
- Injected animals with medications.
- Kept clear and accurate records on animal behaviour, food intake and medications.
- Evaluated animals to determine their temperaments, abilities and aptitude for training.
- Managed specific animal diets in consultation with a veterinarian.
- Observed animals' physical conditions to detect illness.
Current role - description
Equestrian centre manager
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and
efficiently.
- Greeted customers entering the facility to ascertain what each customer wanted or needed.
- Politely assisted customers in person and on the telephone.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving
problems on the spot.